Just InTime® Wellness(JITW) – Improve Member Engagement through Intelligent Identification and Personalized Member Communications

Pain Points

  • Expensive member engagement methods that depend on financial incentives and nurse-based outreach
  • Low member participation and enrollment
  • Successful engagement requires accurate and timely identification of members, and reaching them cost-effectively
  • The cost of personalizing member communications can be very expensive if not supported by intelligent technology
  • Increasing the effectiveness of healthcare education
  • Proactive monitoring of member/patient health is difficult as information is often stored in silos

Overview

Just InTime Wellness solution can be integrated into a payer/provider environment to help improve member engagement effectiveness and better patient outcomes.

The system helps payers reach members at the right time based on changes in their health data. JITW analyzes member health data to create custom lists of members that have gaps in care, and are eligible for wellness alerts. The JITW system also helps send focused non-clinical messages to members using the system’s innovative stratification algorithms. JITW can be integrated to send alerts using SMS, telephone, mail, email, or using a combination of modes to members, PCPs, and Health Coaches simultaneously.

Value Proposition

JITW’s powerful predictive modeling algorithms Identifies target members for gaps in care interventions, wellness and ad hoc communications; Reaches members using innovative outreach; Improves patient outcomes; and Reduces overall member engagement costs.

How can JITW help Payers, Physicians and Hospitals?

Additional Client Benefits

  • Accurate identification of members for timely interventions by using advanced clinical algorithms
  • Multi-channel "Health and Wellness Alert" messages based on individual preferences (SMS, email, telephone, mail)
  • Personalized ad hoc messaging based on factors like sex, demographics, age etc.
  • Alerts integrated with group’s partners such as physician, health plans, health coaches, specific groups, COBRA, retirees and actives
  • Non-invasive messaging
  • Improve effectiveness of existing communication infrastructure
  • Improve member engagement as well as patient compliance to enhance medical outcomes

What Would You Like To Do?
See Just InTime Wellness in Action.